the domain name www.dosesite.inis a internet based portal and operated by Dosesite partnership firm (by 2 partners and their team) Dosesite company Duly incorporated under MSME having registered office at mangalpur mangalpur part ( 1 ) Karnal, the above given address as per Dosesite documents, which is also said as RK Puram colony, street no 11, near sector 9, building no 219, karnal. the second given address is for location purpose only, with GSTIN 06AAYFD0977F1Z1 and PAN AAYFD0977F The domain name is referred as the “ website ’’ .

Your access or use of the Website, transaction on the Website and use of Services (as defined herein below) hosted or managed remotely through the Website, are governed by the following terms and conditions (hereinafter referred to as the Terms of Use"), including the applicable policies which are incorporated herein by way of reference. These Terms of Use constitutes a legal and binding contract between you on one part and Dosesite on the other Part. By accessing, browsing or in any way transacting on the Website, or availing any Services, You signify Your agreement to be bound by these Terms and conditions. Further, by accepting these Terms and conditions, you also accept and agree to be bound by Our policies, Privacy Policy, guidelines, other rules, policies, terms and conditions, for the purposes of accessing, browsing or transacting on the Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms and conditions. The Dosesite Website is a platform that provides facilities (i) online purchase of pharmaceutical products sold by various franchisee partners, or by other pharmaceuticals trader or manufacturer on company website portal by permission (“Third Party services”) and by the Company; (ii) online advertisements of various sponsors advertising and marketing their own good and services (“Third Party Advertisers”). The Third Party Pharmacies, franchisee partners, Medical Experts and the Third Party Advertisers are collectively referred to as the “Third Party Service Providers”. Further (The services of the Third Party Services Providers, sale of pharmaceutical products by the Company, franchisee partners Services are collectively referred to as the “Services”). 

Dosesite is only responsible for the medicines reaching at the right time and at the right condition. Dosesite delivers you quality medicine at right price point with it’s proper bill. As a condition to Your use of the Website, You must be 18 (eighteen) years of age or older to use or visit the Website in any manner. By visiting the Website or accepting these Terms of Use, You represent and warrant to Dosesite that You are 18 (eighteen) years of age or older, and that You have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use. These Terms of Use is published in compliance of, and is governed by the provisions of Indian laws, including but limited to: the Indian Contract Act, 1872 ("Contract Act"); 

the (Indian) Information Technology Act, 2000 ("IT Act") and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 ("IG Guidelines’’); 

the Drugs and Cosmetic Act, 1940 ("Drugs Act"), read with the Drugs and Cosmetics Rules, 1945 ("Drugs Rules"); the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 ("Drugs and Magic Act"); The Indian Medical Council Act, 1956 read with the Indian Medical Council Rules, 1957; Pharmacy Act, 1948 ("Pharmacy Act") and the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020. 

Dosesite reserves the right to change or modify these Terms of Use or any policy or guideline of the Website including the Privacy Policy, at any time and in its sole discretion

 Dosesite guidelines for consumer or user

 After receiving the medicine order, first check the quantity, dosage, manufacturing date and expiry date, If the Manufacturing and expiry date is different then return the order within 2 days, otherwise consumer are responsible For it. If any medicine is consumed from the strip or used after receiving order, that medicine will not be Returned. 

The return will happen only when :

1. Product(s) delivered do not match your order; 

2. Product(s) delivered are past or near to its expiry date (medicines with an expiry date of less than 03 months shall be considered as near expiry); 

3. Product(s) delivered were damaged in transit (do not to accept any product which has a tampered seal): 

4. Any wrong ordering of product doesn’t qualify for Return; 

5. Batch number of the product being returned should match as mentioned on the invoice; 

6. Return requests arising due to change in prescription do not qualify for Return;

7. Product being returned should only be in their original manufacturer's packaging i.e. with original price tags, labels, bar code and invoice; and 

8. Partially consumed strips or products do not qualify for Return, only fully unopened strips or products can be returned. 

[ Dosesite promise ] 

{ We are here for you, with you }

 We respect the constitution of our country. And we are under the constitution and are with you for your good health, And we will continue to make efforts to provide you the best quality medicine at very reasonable prices without any Inconveniences and we pray to God for your good health. 

For delivery services 

Free delivery is available on order above 1000rs Otherwise 25Rs will be charge as delivery fees Our maximum expected delivery time is 3 hours and Our maximum delivery time is 2 business Working days, in hills it will be 5 business days ( in hills ), but only when the franchise available in your area. 

Regarding online payments 

For payment gateways and third party payment providers like Razorpay, GPay, PhonePe, Bharatpe, Paytm and any other payment providers and other payment gateways and for those Consumer who use online payment services Payment will be considered successful only after the payment is received in the account of dosesite company and its other franchise partners and other partners such as (traders and manufacturers who are selling pharmaceutical products through dosesite company's website www.dosesite.in), otherwise not.